From retail showrooms to large‐scale industrial facilities, see why businesses nationwide trust CSI Global for their security needs. Don’t just take our word for it—read real feedback from the people we’ve protected.
Professional and accommodated around my schedule
From beginning to end the customer services was great. The installer tech answered all my question and cleaned after himself. Very happy with the work done.
Dependable and prompt
Very professional and knowledgeable
The service and quality of the installation were the highest. Both Sales and the Installing Technician knew the product and were focused on Customer Service and Quality.
CSI Global was courteous and friendly and patiently explained how their system worked and how they would install it. They cleaned up well and made sure everything worked fine. They were easy to reach if I had a question or had an issue with the system. I recommended them to family members considering adding cameras to their home.
Great communication and follow through. I had Ramon do some work on my rental property, he communicated directly with my tenant (alleviated from having me calling back and forth) but did not forget to keep me in the loop. I was made aware of every step he was taking. He is a great contractor to hire but I especially recommend him to out of state property owners and landlords. Thanks for your service Ramon!
Hired to repair my home security system. Completed as requested. Month-to-month service at a reasonable rate. Great communication.
I had an alarm sounding and couldn’t figure out how to turn it off. The repair man fixed it in a matter of minutes.
Fast response , Solved the problem immediately, and was extremely knowledgeable. Very Pleased.
Excellent customer service from sales to installer. Wonderful experience with a personal touch. Ramon R. goes the extra mile to ensure his customers are happy. Highly recommend this company.
Super professional, great with communication and did a fantastic job installing my hardwire cameras. Would easily hire again!
We have several office buildings with multiple needs and applications from camera surveillance to fire panel monitoring.. Ramon and the team at CSI have handled it seamlessly for us. I like to be as hands off as possible and have stuff just work …any issues we get solved with usally one call .. response, service and price have all been good for us .. I recommend them
Extremely professional and knowledgeable security company that addressed all needs and concerns with regard to home security and home surveillance. They did an amazing job installing and providing necessary training in operational aspects of the systems installed. They arrived on time and completed all installation in a timely manner. I highly recommend them for your security needs. All costs associated with project were explained ahead of time and there were no surprises upon job completion.
Excellent service, done many jobs within 5 years, very satisfied…
Contacted me right away. Technician was very helpful and informative about my problem which was smoke alarms. Would highly recommend them and would use them again.
They answer the phone calls /text message /right away and follow up after installation to make sure the customer is satisfied
The techs where very professional, I felt comfortable, the tech explain everything to me in simple terms , very sensitive to my needs and concerns which was great since I’m not a technical person , work was complete Within the said time frame , so I could Make my appointments , I’m very pleased with work and workmanship Thanks , I feel like I made new friends
Great team, very responsive to your needs.
I use HomeAdvisor a lot to find good quality handyman work. As usual they came through and linked me with the perfect Company “CSI Global†for the job. Ramon was very informative, upfront, honest and fair. We spoke 1st on the phone and went back and forward on the type of system I needed/had. I advised him that the security system was a gift and I needed someone to install them for me. After reviewing the camera system, he gave some very informative information to help me get exactly what I wanted. He recommended a better upgrade which was not costly at all and was exactly what I needed. The point is he did not just come out and install the system to make a buck he came out and made sure I was happy and satisfied with what I needed, and he assisted me with that. He gave us a tutorial on how it works and for safety advised on what to do if there was a power outage. I am so please and happy with him and his crew. They gave me exactly what I wanted and needed also took time out to make sure it was safe and secure. I would use his service again and advise a friend. If your looking for someone to just take your money and don’t really care about your safety, then you’re playing a dangerous game. CSI on the other hand cares and makes sure it is done correctly. I pointed out that I wanted another camera installed for extra safety and low and behold he had his installer come back out and install the camera that very same day. Now I am very busy, and he worked with my schedule and never once got inpatient he was kind, caring and very aware of what my family needs of safety was and spared no time making sure my family was safe, Thanks Ramon to you and your crew! Mrs. Adams
Very customer needs oriented business, complete explanation of work and equipment, very well educated, efficient and explaining installation technician. Local business. Deserves to be considered.
Extremely helpful in solving problems related to security and networking. I would not hesitate to recommend them.
This companyâ s staff is extremely efficient and professional, yet pleasant and caring. From the moment I spoke with Ramon, I felt confident that my issue would be solved and I was not disappointed when Jeremy arrived to do the job. Super pleased with my experience. Good job guys! Would highly recommend.
Hire them has been the best decision for my company security system and Camaras instalation . They are super professional, reliable and honest in every aspect. We are very satisfied with the experience we had with CSI. If we had any concern or questions Ramon answered all the questions in minutes. I would recommend them to anybody who needs security in their home or business !!! Thank you CSI Global !
Ramon and Jeremy are a good team. They went out of their way to work me into their schedule and the replacement of the carbon dioxide detectors went smoothly. Very professional and thorough.
The wife and I woke up this morning with our smoke alarms going off every 6-10 minutes or so. Not the beep when your batteries are low, but, the real deal. You can’t sleep and can hardly be in a house when that happens. We don’t have any ‘call the authorities’ system just traditional alarms. I called Ramon and he got right on it. Had me take photos of which type alarms we have and had his guy get them. He showed up and in less than an hour had 4 of them replaced. I should mention, they are between 15 and 18 feet high. When I was 40 I would have got the ladder out and done the work myself. Pushing 60 not taking the risk. So before my wife got home we had all new smoke alarms. This company does security system installs which is way more lucrative than replacing 24 year old smoke detectors. That he went to the effort he did for a small job is the kind of customer service not often seen. Oh, and I learned you should replace you detectors every 7-10 years. The age of ours caused them to fail.
Ramon has a great work ethic.
System fixed after 20 years of trouble!
Great service, excellent company.
I can recommend everything from our sales consultant to our installer. Everything went smoothly. Very pleased with the product but the personal touch given was amazing. Tech support with immediate response. Can’t ask for any better. Very satisfied customer here.
I was in Florida for a week visiting with my elderly father in law who has a security camera system that needed to be reset & reprogrammed. I called Ramon from CSI Global on Tuesday morning to explain the issue & asked him if there was anyway that this could be resolved before my visit ending on Sunday? He went above & beyond to accommodate us ASAP and sent a technician out the next day. I was beyond impressed and appreciative at the way he took the time to explain what needed to be done, he was professional, courteous, informative & friendly. The technician Jeremy that came out to the house to resolve the issue was very much the same. I can not say enough good things about this company & I would highly recommend them.
Responsiveness, Punctuality, Quality, Professionalism, Value
Very good! I would certainly hire them again, and my wife and I have been very happy with the quality and service of the cameras and CSI Global.
Ramon and Jeremy were on time, professional, courteous, helpful by explaining every step of the installation process and provided excellent instructions as to how to use everything. They did a great job!! Jeremy, went above and beyond throughout the install process.
Great work and attention to details
Very professional.
Ramon was responsive, very nice, and gave me options with prices ahead of the work. Jeremy did was courteous and did a through and complete on-site job. I had a 20 year old hard wire security system that they updated with new panels and got all of my zones working. I am happy with their work and recommend CSI Global.
They were an overall great experience, easy to understand and helped walk through the process of trouble shooting the problems than finding a solution for the problem. It helped with how they also gave tips and advice on future projects that I had in store. Great service and amazing people of transparency so there’s no surprises.
The project was top notch. Show up on time and finished the project early.
Great company, good job, no problems.
Ramon and Jeremy both were amazing with the installation of our new camera system for our HOA. Within a month of going live we were able to catch a person vandalizing our entry gate and were able to prosecute with the video evidence and license plate camera. Will be adding more cameras with this company very soon!
The personnel I met were impressive in their expertise, commitment to their product, and excellence of their customer service to someone who lacks tech savvy. In addition, both individuals were a pleasure to meet.
CSI installed a surveillance system upgraded to a 4K one, quickly and with professionalism. I recommend this company.
Quality work. Consultation on technical aspects were good. Very likely to hire again for additional camera installation.
Both Ramon and Jeremy were very kind and understanding of what I needed done with my camera's and did a thorough an complete job. I'll be calling them again when my old system breaks down.
They have always done a excellent job with great follow through.
They were an overall great experience, easy to understand and helped walk through the process of trouble shooting the problems than finding a solution for the problem. It helped with how they also gave tips and advice on future projects that I had in store. Great service and amazing people of transparency so there’s no surprises.
Excellent product knowledge, installation went very smooth i would highly recommend.
Very responsible and professional
CSI is very thorough in their approach to a technology that I have little understanding of, so their guidance has been extremely beneficial. They had been very responsive to our needs and finish jobs in a timely manner.