The service and quality of the installation were the highest. Both Sales and the Installing Technician knew the product and were focused on Customer Service and Quality.

Very customer needs oriented business, complete explanation of work and equipment, very well educated, efficient and explaining installation technician. Local business. Deserves to be considered.

Technician very very knowledgeable, patient when I asked him questions about the operation of the system. He set up our phone with the app on our mobile phone when through it step by steps.

Great work and attention to details

I have troubleshoot with my surveillance cameras system. CSI would responded right away to fix the issue. Thank you.

Ramon was responsive, very nice, and gave me options with prices ahead of the work. Jeremy did was courteous and did a through and complete on-site job. I had a 20 year old hard wire security system that they updated with new panels and got all of my zones working. I am happy with their work and recommend CSI Global.

CSI installed a surveillance system upgraded to a 4K one, quickly and with professionalism. I recommend this company.

Amazing customer service, extremely happy with them!

This companyâ s staff is extremely efficient and professional, yet pleasant and caring. From the moment I spoke with Ramon, I felt confident that my issue would be solved and I was not disappointed when Jeremy arrived to do the job. Super pleased with my experience. Good job guys! Would highly recommend.

Quick to respond. Great customer service

Hired to repair my home security system. Completed as requested. Month-to-month service at a reasonable rate. Great communication.

Fast response , Solved the problem immediately, and was extremely knowledgeable. Very Pleased.

Great team, very responsive to your needs.

Very good! I would certainly hire them again, and my wife and I have been very happy with the quality and service of the cameras and CSI Global.

very responsive , very flexible. Highly recommended

Great company, good job, no problems.

Hire them has been the best decision for my company security system and Camaras instalation . They are super professional, reliable and honest in every aspect. We are very satisfied with the experience we had with CSI. If we had any concern or questions Ramon answered all the questions in minutes. I would recommend them to anybody who needs security in their home or business !!! Thank you CSI Global !

Service was done quickly and customer service was the best

The tech rep was a complete professional. He addressed my problems immediately. I would recommend CSI Global to anyone who needs security services. I will be using CSI Global for all of my security services.

We all know what it s like to search the internet looking for a reliable company to handle the issue we are trying to tackle/resolve. Well in this case, my issue was finding the right company to install my surveillance camera system. I speak from experience because I had already been burned by another installer. I had my doubts as would anyone who has already had a negative experience in the past. I contacted CSI GLOBAL and from the very beginning my experience with them was hands down incredible. Ramon, the VP of Sales, contacted me and listened to my story about what had happened to me already with a camera installer. He seemed to really care and assured me that I had nothing to worry about if I decided to go forward with CSI Global. Well, he s a man of his word. He and his installer Jeremy came to my home for an initial visit. They listened to my concerns and came up with a plan that would fit my budget. The both of them were so profesional and extremely knowledgeable, the work and service provided to my home is a testament of their dedication and profession. Jeremy is the epitome of a true professional. He is someone who I believe takes extreme pride in his work and believe me, it shows. He made sure that prior to leaving I understood the system and felt comfortable using it. He informed that if I had any questions or concerns that I could call him at anytime which is reassuring. Prior to having my system installed I ve had the pleasure of talking with Ramon several times. As I previously stated, he is truly a man of his word. If there s anyone searching for a security system/surveillance system, take my word and contact CSI GLOBAL, you will not have to search any further.

Jeremy is very knowledgeable And detail oriented It all showed at the end of the install Job well done.

Super professional, great with communication and did a fantastic job installing my hardwire cameras. Would easily hire again!

Ramon has a great work ethic.

Ramon went out of his way to ensure we got excellent service. He was always available and communicating with us on a continuous basis until each and every camera worked perfectly. He was friendly and great to work with, and we would definitely recommend him for video services.

Both Ramon and Jeremy were very kind and understanding of what I needed done with my camera's and did a thorough an complete job. I'll be calling them again when my old system breaks down.

Professional and easy to work with

Extremely helpful in solving problems related to security and networking. I would not hesitate to recommend them.

The wife and I woke up this morning with our smoke alarms going off every 6-10 minutes or so. Not the beep when your batteries are low, but, the real deal. You can’t sleep and can hardly be in a house when that happens. We don’t have any ‘call the authorities’ system just traditional alarms. I called Ramon and he got right on it. Had me take photos of which type alarms we have and had his guy get them. He showed up and in less than an hour had 4 of them replaced. I should mention, they are between 15 and 18 feet high. When I was 40 I would have got the ladder out and done the work myself. Pushing 60 not taking the risk. So before my wife got home we had all new smoke alarms. This company does security system installs which is way more lucrative than replacing 24 year old smoke detectors. That he went to the effort he did for a small job is the kind of customer service not often seen. Oh, and I learned you should replace you detectors every 7-10 years. The age of ours caused them to fail.

They have always done a excellent job with great follow through.

The owner is very reachable by email, phone always courteous . Installer equally professional and provide information when asked. The system is excellent to provide alerts by email, access by phone to view the surroundings. Overall very satisfied.

Excellent customer service

They were an overall great experience, easy to understand and helped walk through the process of trouble shooting the problems than finding a solution for the problem. It helped with how they also gave tips and advice on future projects that I had in store. Great service and amazing people of transparency so there’s no surprises.

Excellent service, done many jobs within 5 years, very satisfied…

I had an alarm sounding and couldn’t figure out how to turn it off. The repair man fixed it in a matter of minutes.

The techs where very professional, I felt comfortable, the tech explain everything to me in simple terms , very sensitive to my needs and concerns which was great since I’m not a technical person , work was complete Within the said time frame , so I could Make my appointments , I’m very pleased with work and workmanship Thanks , I feel like I made new friends

Great service, excellent company.

The personnel I met were impressive in their expertise, commitment to their product, and excellence of their customer service to someone who lacks tech savvy. In addition, both individuals were a pleasure to meet.

CSI Global (Ramon) went above and beyond since I hired them for my home security project. He was professional, very responsive and fulfilled all the requirements in record time! His technician Jeremy was very knowledgeable and his work is clean and concise. I would recommend CSI Global for all who are looking into their home security projects to be DONE WELL!

CSI is very thorough in their approach to a technology that I have little understanding of, so their guidance has been extremely beneficial. They had been very responsive to our needs and finish jobs in a timely manner.

CSI is a very professional company with excellent customer service and they employ the best technicians. Ramon came out to my home explained everything to me and the next day both he and his technician Jeremy came out and did the camera installation for me. I highly recommend this company, you will be very pleased with their work.

Extremely professional and knowledgeable security company that addressed all needs and concerns with regard to home security and home surveillance. They did an amazing job installing and providing necessary training in operational aspects of the systems installed. They arrived on time and completed all installation in a timely manner. I highly recommend them for your security needs. All costs associated with project were explained ahead of time and there were no surprises upon job completion.

Responsiveness, Punctuality, Quality, Professionalism, Value

Very professional.

Ramon and Jeremy both were amazing with the installation of our new camera system for our HOA. Within a month of going live we were able to catch a person vandalizing our entry gate and were able to prosecute with the video evidence and license plate camera. Will be adding more cameras with this company very soon!

They’ll stay in touch with you communicating about your project, very pleasant and accommodating

Quality work. Consultation on technical aspects were good. Very likely to hire again for additional camera installation.

Excellent product knowledge, installation went very smooth i would highly recommend.

The project was top notch. Show up on time and finished the project early.

Great communication and follow through. I had Ramon do some work on my rental property, he communicated directly with my tenant (alleviated from having me calling back and forth) but did not forget to keep me in the loop. I was made aware of every step he was taking. He is a great contractor to hire but I especially recommend him to out of state property owners and landlords. Thanks for your service Ramon!

Great Work GSI