Ramon went out of his way to ensure we got excellent service. He was always available and communicating with us on a continuous basis until each and every camera worked perfectly. He was friendly and great to work with, and we would definitely recommend him for video services.

Great Work GSI

Very professional, very customer service oriented.

Dependable and prompt

CSI installed a surveillance system upgraded to a 4K one, quickly and with professionalism. I recommend this company.

Ramon and Jeremy both were amazing with the installation of our new camera system for our HOA. Within a month of going live we were able to catch a person vandalizing our entry gate and were able to prosecute with the video evidence and license plate camera. Will be adding more cameras with this company very soon!

Jeremey and Ramon did a great job. Very professional

Extremely helpful in solving problems related to security and networking. I would not hesitate to recommend them.

Fast response , Solved the problem immediately, and was extremely knowledgeable. Very Pleased.

They answer the phone calls /text message /right away and follow up after installation to make sure the customer is satisfied

The wife and I woke up this morning with our smoke alarms going off every 6-10 minutes or so. Not the beep when your batteries are low, but, the real deal. You can’t sleep and can hardly be in a house when that happens. We don’t have any ‘call the authorities’ system just traditional alarms. I called Ramon and he got right on it. Had me take photos of which type alarms we have and had his guy get them. He showed up and in less than an hour had 4 of them replaced. I should mention, they are between 15 and 18 feet high. When I was 40 I would have got the ladder out and done the work myself. Pushing 60 not taking the risk. So before my wife got home we had all new smoke alarms. This company does security system installs which is way more lucrative than replacing 24 year old smoke detectors. That he went to the effort he did for a small job is the kind of customer service not often seen. Oh, and I learned you should replace you detectors every 7-10 years. The age of ours caused them to fail.

The service and quality of the installation were the highest. Both Sales and the Installing Technician knew the product and were focused on Customer Service and Quality.

The project was top notch. Show up on time and finished the project early.

Service was done quickly and customer service was the best

Extremely professional and knowledgeable security company that addressed all needs and concerns with regard to home security and home surveillance. They did an amazing job installing and providing necessary training in operational aspects of the systems installed. They arrived on time and completed all installation in a timely manner. I highly recommend them for your security needs. All costs associated with project were explained ahead of time and there were no surprises upon job completion.

Professional and easy to work with

Very professional and knowledgeable

Hire them has been the best decision for my company security system and Camaras instalation . They are super professional, reliable and honest in every aspect. We are very satisfied with the experience we had with CSI. If we had any concern or questions Ramon answered all the questions in minutes. I would recommend them to anybody who needs security in their home or business !!! Thank you CSI Global !

They have always done a excellent job with great follow through.

The tech rep was a complete professional. He addressed my problems immediately. I would recommend CSI Global to anyone who needs security services. I will be using CSI Global for all of my security services.

CSI is a very professional company with excellent customer service and they employ the best technicians. Ramon came out to my home explained everything to me and the next day both he and his technician Jeremy came out and did the camera installation for me. I highly recommend this company, you will be very pleased with their work.

I have troubleshoot with my surveillance cameras system. CSI would responded right away to fix the issue. Thank you.

Hired to repair my home security system. Completed as requested. Month-to-month service at a reasonable rate. Great communication.

Great communication and follow through. I had Ramon do some work on my rental property, he communicated directly with my tenant (alleviated from having me calling back and forth) but did not forget to keep me in the loop. I was made aware of every step he was taking. He is a great contractor to hire but I especially recommend him to out of state property owners and landlords. Thanks for your service Ramon!

Amazing customer service, extremely happy with them!

Excellent customer service from sales to installer. Wonderful experience with a personal touch. Ramon R. goes the extra mile to ensure his customers are happy. Highly recommend this company.

Jeremy is very knowledgeable And detail oriented It all showed at the end of the install Job well done.

Great company, good job, no problems.

I was in Florida for a week visiting with my elderly father in law who has a security camera system that needed to be reset & reprogrammed. I called Ramon from CSI Global on Tuesday morning to explain the issue & asked him if there was anyway that this could be resolved before my visit ending on Sunday? He went above & beyond to accommodate us ASAP and sent a technician out the next day. I was beyond impressed and appreciative at the way he took the time to explain what needed to be done, he was professional, courteous, informative & friendly. The technician Jeremy that came out to the house to resolve the issue was very much the same. I can not say enough good things about this company & I would highly recommend them.

Both Ramon and Jeremy were very kind and understanding of what I needed done with my camera's and did a thorough an complete job. I'll be calling them again when my old system breaks down.

Excellent service, done many jobs within 5 years, very satisfied…

CSI Global (Ramon) went above and beyond since I hired them for my home security project. He was professional, very responsive and fulfilled all the requirements in record time! His technician Jeremy was very knowledgeable and his work is clean and concise. I would recommend CSI Global for all who are looking into their home security projects to be DONE WELL!

Very responsible and professional

Ramon has a great work ethic.

They were an overall great experience, easy to understand and helped walk through the process of trouble shooting the problems than finding a solution for the problem. It helped with how they also gave tips and advice on future projects that I had in store. Great service and amazing people of transparency so there’s no surprises.

very responsive , very flexible. Highly recommended

Very professional.

Responsiveness, Punctuality, Quality, Professionalism, Value

The owner is very reachable by email, phone always courteous . Installer equally professional and provide information when asked. The system is excellent to provide alerts by email, access by phone to view the surroundings. Overall very satisfied.

Technician very very knowledgeable, patient when I asked him questions about the operation of the system. He set up our phone with the app on our mobile phone when through it step by steps.

Quality work. Consultation on technical aspects were good. Very likely to hire again for additional camera installation.

Professional and accommodated around my schedule

Excellent product knowledge, installation went very smooth i would highly recommend.

I loved this group. They were quick, efficient, professional and they explained the technology component in easy to understand terms. They followed up several times to make sure we were happy. And they cleaned up after completing their work. I would give them my highest rating across the board.

They were an overall great experience, easy to understand and helped walk through the process of trouble shooting the problems than finding a solution for the problem. It helped with how they also gave tips and advice on future projects that I had in store. Great service and amazing people of transparency so there’s no surprises.

Very respectful and knowledgeable

Great service, excellent company.

The personnel I met were impressive in their expertise, commitment to their product, and excellence of their customer service to someone who lacks tech savvy. In addition, both individuals were a pleasure to meet.

System fixed after 20 years of trouble!

We have several office buildings with multiple needs and applications from camera surveillance to fire panel monitoring.. Ramon and the team at CSI have handled it seamlessly for us. I like to be as hands off as possible and have stuff just work …any issues we get solved with usally one call .. response, service and price have all been good for us .. I recommend them