Technician very very knowledgeable, patient when I asked him questions about the operation of the system. He set up our phone with the app on our mobile phone when through it step by steps.

System fixed after 20 years of trouble!

CSI is very thorough in their approach to a technology that I have little understanding of, so their guidance has been extremely beneficial. They had been very responsive to our needs and finish jobs in a timely manner.

They were an overall great experience, easy to understand and helped walk through the process of trouble shooting the problems than finding a solution for the problem. It helped with how they also gave tips and advice on future projects that I had in store. Great service and amazing people of transparency so there’s no surprises.

Great service, excellent company.

CSI installed a surveillance system upgraded to a 4K one, quickly and with professionalism. I recommend this company.

Extremely professional and knowledgeable security company that addressed all needs and concerns with regard to home security and home surveillance. They did an amazing job installing and providing necessary training in operational aspects of the systems installed. They arrived on time and completed all installation in a timely manner. I highly recommend them for your security needs. All costs associated with project were explained ahead of time and there were no surprises upon job completion.

Very professional and knowledgeable

They’ll stay in touch with you communicating about your project, very pleasant and accommodating

Both Ramon and Jeremy were very kind and understanding of what I needed done with my camera's and did a thorough an complete job. I'll be calling them again when my old system breaks down.

Hired to repair my home security system. Completed as requested. Month-to-month service at a reasonable rate. Great communication.

Quick to respond. Great customer service

Excellent customer service

CSI Global was courteous and friendly and patiently explained how their system worked and how they would install it. They cleaned up well and made sure everything worked fine. They were easy to reach if I had a question or had an issue with the system. I recommended them to family members considering adding cameras to their home.

Jeremy is very knowledgeable And detail oriented It all showed at the end of the install Job well done.

very responsive , very flexible. Highly recommended

Contacted me right away. Technician was very helpful and informative about my problem which was smoke alarms. Would highly recommend them and would use them again.

Super professional, great with communication and did a fantastic job installing my hardwire cameras. Would easily hire again!

The wife and I woke up this morning with our smoke alarms going off every 6-10 minutes or so. Not the beep when your batteries are low, but, the real deal. You can’t sleep and can hardly be in a house when that happens. We don’t have any ‘call the authorities’ system just traditional alarms. I called Ramon and he got right on it. Had me take photos of which type alarms we have and had his guy get them. He showed up and in less than an hour had 4 of them replaced. I should mention, they are between 15 and 18 feet high. When I was 40 I would have got the ladder out and done the work myself. Pushing 60 not taking the risk. So before my wife got home we had all new smoke alarms. This company does security system installs which is way more lucrative than replacing 24 year old smoke detectors. That he went to the effort he did for a small job is the kind of customer service not often seen. Oh, and I learned you should replace you detectors every 7-10 years. The age of ours caused them to fail.

I use HomeAdvisor a lot to find good quality handyman work. As usual they came through and linked me with the perfect Company “CSI Global” for the job. Ramon was very informative, upfront, honest and fair. We spoke 1st on the phone and went back and forward on the type of system I needed/had. I advised him that the security system was a gift and I needed someone to install them for me. After reviewing the camera system, he gave some very informative information to help me get exactly what I wanted. He recommended a better upgrade which was not costly at all and was exactly what I needed. The point is he did not just come out and install the system to make a buck he came out and made sure I was happy and satisfied with what I needed, and he assisted me with that. He gave us a tutorial on how it works and for safety advised on what to do if there was a power outage. I am so please and happy with him and his crew. They gave me exactly what I wanted and needed also took time out to make sure it was safe and secure. I would use his service again and advise a friend. If your looking for someone to just take your money and don’t really care about your safety, then you’re playing a dangerous game. CSI on the other hand cares and makes sure it is done correctly. I pointed out that I wanted another camera installed for extra safety and low and behold he had his installer come back out and install the camera that very same day. Now I am very busy, and he worked with my schedule and never once got inpatient he was kind, caring and very aware of what my family needs of safety was and spared no time making sure my family was safe, Thanks Ramon to you and your crew! Mrs. Adams

The project was top notch. Show up on time and finished the project early.

I can recommend everything from our sales consultant to our installer. Everything went smoothly. Very pleased with the product but the personal touch given was amazing. Tech support with immediate response. Can’t ask for any better. Very satisfied customer here.