From retail showrooms to large‐scale industrial facilities, see why businesses nationwide trust CSI Global for their security needs. Don’t just take our word for it—read real feedback from the people we’ve protected.
Quick to respond. Great customer service
Great service, excellent company.
I had an alarm sounding and couldn’t figure out how to turn it off. The repair man fixed it in a matter of minutes.
CSI Global was courteous and friendly and patiently explained how their system worked and how they would install it. They cleaned up well and made sure everything worked fine. They were easy to reach if I had a question or had an issue with the system. I recommended them to family members considering adding cameras to their home.
Ramon has a great work ethic.
CSI Global (Ramon) went above and beyond since I hired them for my home security project. He was professional, very responsive and fulfilled all the requirements in record time! His technician Jeremy was very knowledgeable and his work is clean and concise. I would recommend CSI Global for all who are looking into their home security projects to be DONE WELL!
Great communication and follow through. I had Ramon do some work on my rental property, he communicated directly with my tenant (alleviated from having me calling back and forth) but did not forget to keep me in the loop. I was made aware of every step he was taking. He is a great contractor to hire but I especially recommend him to out of state property owners and landlords. Thanks for your service Ramon!
They’ll stay in touch with you communicating about your project, very pleasant and accommodating
They answer the phone calls /text message /right away and follow up after installation to make sure the customer is satisfied
The service and quality of the installation were the highest. Both Sales and the Installing Technician knew the product and were focused on Customer Service and Quality.
Extremely professional and knowledgeable security company that addressed all needs and concerns with regard to home security and home surveillance. They did an amazing job installing and providing necessary training in operational aspects of the systems installed. They arrived on time and completed all installation in a timely manner. I highly recommend them for your security needs. All costs associated with project were explained ahead of time and there were no surprises upon job completion.
Very professional.
This companyâ s staff is extremely efficient and professional, yet pleasant and caring. From the moment I spoke with Ramon, I felt confident that my issue would be solved and I was not disappointed when Jeremy arrived to do the job. Super pleased with my experience. Good job guys! Would highly recommend.
Very professional, very customer service oriented.
The personnel I met were impressive in their expertise, commitment to their product, and excellence of their customer service to someone who lacks tech savvy. In addition, both individuals were a pleasure to meet.
I was in Florida for a week visiting with my elderly father in law who has a security camera system that needed to be reset & reprogrammed. I called Ramon from CSI Global on Tuesday morning to explain the issue & asked him if there was anyway that this could be resolved before my visit ending on Sunday? He went above & beyond to accommodate us ASAP and sent a technician out the next day. I was beyond impressed and appreciative at the way he took the time to explain what needed to be done, he was professional, courteous, informative & friendly. The technician Jeremy that came out to the house to resolve the issue was very much the same. I can not say enough good things about this company & I would highly recommend them.
Technician very very knowledgeable, patient when I asked him questions about the operation of the system. He set up our phone with the app on our mobile phone when through it step by steps.
We all know what it s like to search the internet looking for a reliable company to handle the issue we are trying to tackle/resolve. Well in this case, my issue was finding the right company to install my surveillance camera system. I speak from experience because I had already been burned by another installer. I had my doubts as would anyone who has already had a negative experience in the past. I contacted CSI GLOBAL and from the very beginning my experience with them was hands down incredible. Ramon, the VP of Sales, contacted me and listened to my story about what had happened to me already with a camera installer. He seemed to really care and assured me that I had nothing to worry about if I decided to go forward with CSI Global. Well, he s a man of his word. He and his installer Jeremy came to my home for an initial visit. They listened to my concerns and came up with a plan that would fit my budget. The both of them were so profesional and extremely knowledgeable, the work and service provided to my home is a testament of their dedication and profession. Jeremy is the epitome of a true professional. He is someone who I believe takes extreme pride in his work and believe me, it shows. He made sure that prior to leaving I understood the system and felt comfortable using it. He informed that if I had any questions or concerns that I could call him at anytime which is reassuring. Prior to having my system installed I ve had the pleasure of talking with Ramon several times. As I previously stated, he is truly a man of his word. If there s anyone searching for a security system/surveillance system, take my word and contact CSI GLOBAL, you will not have to search any further.
They have always done a excellent job with great follow through.
Responsiveness, Punctuality, Quality, Professionalism, Value
Professional and accommodated around my schedule
Excellent service, done many jobs within 5 years, very satisfied…
Amazing customer service, extremely happy with them!
The techs where very professional, I felt comfortable, the tech explain everything to me in simple terms , very sensitive to my needs and concerns which was great since I’m not a technical person , work was complete Within the said time frame , so I could Make my appointments , I’m very pleased with work and workmanship Thanks , I feel like I made new friends
They were an overall great experience, easy to understand and helped walk through the process of trouble shooting the problems than finding a solution for the problem. It helped with how they also gave tips and advice on future projects that I had in store. Great service and amazing people of transparency so there’s no surprises.
Very respectful and knowledgeable
Super professional, great with communication and did a fantastic job installing my hardwire cameras. Would easily hire again!
Fast response , Solved the problem immediately, and was extremely knowledgeable. Very Pleased.
They were an overall great experience, easy to understand and helped walk through the process of trouble shooting the problems than finding a solution for the problem. It helped with how they also gave tips and advice on future projects that I had in store. Great service and amazing people of transparency so there’s no surprises.
We have several office buildings with multiple needs and applications from camera surveillance to fire panel monitoring.. Ramon and the team at CSI have handled it seamlessly for us. I like to be as hands off as possible and have stuff just work …any issues we get solved with usally one call .. response, service and price have all been good for us .. I recommend them
The tech rep was a complete professional. He addressed my problems immediately. I would recommend CSI Global to anyone who needs security services. I will be using CSI Global for all of my security services.
very responsive , very flexible. Highly recommended
I have troubleshoot with my surveillance cameras system. CSI would responded right away to fix the issue. Thank you.
I can recommend everything from our sales consultant to our installer. Everything went smoothly. Very pleased with the product but the personal touch given was amazing. Tech support with immediate response. Can’t ask for any better. Very satisfied customer here.
Hire them has been the best decision for my company security system and Camaras instalation . They are super professional, reliable and honest in every aspect. We are very satisfied with the experience we had with CSI. If we had any concern or questions Ramon answered all the questions in minutes. I would recommend them to anybody who needs security in their home or business !!! Thank you CSI Global !
Great company, good job, no problems.
From beginning to end the customer services was great. The installer tech answered all my question and cleaned after himself. Very happy with the work done.
Very responsible and professional
Excellent customer service
The owner is very reachable by email, phone always courteous . Installer equally professional and provide information when asked. The system is excellent to provide alerts by email, access by phone to view the surroundings. Overall very satisfied.
Great team, very responsive to your needs.
CSI is a very professional company with excellent customer service and they employ the best technicians. Ramon came out to my home explained everything to me and the next day both he and his technician Jeremy came out and did the camera installation for me. I highly recommend this company, you will be very pleased with their work.
Very good! I would certainly hire them again, and my wife and I have been very happy with the quality and service of the cameras and CSI Global.
Service was done quickly and customer service was the best
Professional and easy to work with
CSI installed a surveillance system upgraded to a 4K one, quickly and with professionalism. I recommend this company.
Very professional and knowledgeable
Excellent product knowledge, installation went very smooth i would highly recommend.
Ramon was responsive, very nice, and gave me options with prices ahead of the work. Jeremy did was courteous and did a through and complete on-site job. I had a 20 year old hard wire security system that they updated with new panels and got all of my zones working. I am happy with their work and recommend CSI Global.
The wife and I woke up this morning with our smoke alarms going off every 6-10 minutes or so. Not the beep when your batteries are low, but, the real deal. You can’t sleep and can hardly be in a house when that happens. We don’t have any ‘call the authorities’ system just traditional alarms. I called Ramon and he got right on it. Had me take photos of which type alarms we have and had his guy get them. He showed up and in less than an hour had 4 of them replaced. I should mention, they are between 15 and 18 feet high. When I was 40 I would have got the ladder out and done the work myself. Pushing 60 not taking the risk. So before my wife got home we had all new smoke alarms. This company does security system installs which is way more lucrative than replacing 24 year old smoke detectors. That he went to the effort he did for a small job is the kind of customer service not often seen. Oh, and I learned you should replace you detectors every 7-10 years. The age of ours caused them to fail.